SHIPPING INFORMATION

SHIPPING INFORMATION

Delivering Elegance, Wherever You Are

At ARTISANS, every order is prepared with exceptional care. From our workshop to your doorstep, we ensure your pieces arrive safely, beautifully packaged, and ready to wear.

Processing Time

All orders are carefully inspected and packed before dispatch.

  • Orders are processed within 1–3 business days
  • Orders placed on weekends or public holidays are processed on the next working day
  • During launches and festive seasons, processing may take slightly longer

Domestic Shipping (India)

  • Complimentary shipping on orders above ₹4,999
  • Standard delivery: 3–7 business days
  • Express delivery available in select locations
  • Tracking details are provided once your order is dispatched

International Shipping

We proudly ship to customers worldwide.

Estimated delivery times:

  • United States: 7–12 business days
  • United Kingdom: 7–12 business days
  • Europe: 7–14 business days
  • UAE: 5–10 business days
  • Australia & Canada: 8–14 business days

Delivery timelines may vary depending on customs processing and local courier services.

Order Tracking

Once your order has been shipped, you will receive:

  • Shipment confirmation email
  • Tracking number
  • Live tracking link

You can monitor your order status at every stage of the journey.

Packaging

Every ARTISANS order is packed with care using premium packaging designed to protect your garments while reflecting our commitment to craftsmanship and elegance.

Customs & Duties

For international orders:

  • Import duties and taxes may apply depending on your country
  • These charges are determined by local customs authorities
  • Customers are responsible for any applicable customs fees

Delivery Support

If you experience any shipping issues, our support team is happy to assist.

Email: support@artisans.com

Response Time: Within 24–48 business hours

Our Promise

We believe luxury extends beyond the garment itself. Every shipment represents our dedication to quality, craftsmanship, and an exceptional customer experience from the moment you order to the moment your package arrives.