Last Updated: 03/06/2026

At ARTISANS, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you interact with ARTISANS, we may collect the following information:

Personal Information

• Full Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Payment Information
• Account Details

Automatically Collected Information

• IP Address
• Browser Type
• Device Information
• Location Information
• Website Activity
• Pages Visited
• Referral Sources

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Deliver purchased products
• Provide customer support
• Send order confirmations and updates
• Improve website performance
• Personalize your shopping experience
• Prevent fraud and unauthorized activities
• Comply with legal obligations

3. Payment Security

ARTISANS does not store your complete payment information.

Payments are processed through secure third-party payment providers that use industry-standard encryption and security protocols.

4. Marketing Communications

With your consent, we may send:

• Promotional offers
• Product launches
• Collection updates
• Special events
• Brand announcements

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link provided in our emails.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve website functionality
• Remember preferences
• Analyze website traffic
• Enhance user experience

Cookies help us understand how visitors interact with our website so we can continually improve our services.

You may disable cookies through your browser settings, although some website features may not function properly.

6. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only with trusted service providers necessary to operate our business, including:

• Payment Processors
• Shipping Partners
• Customer Support Services
• Website Analytics Providers
• Marketing Service Providers

These partners are required to protect your information and use it only for authorized purposes.

7. International Transfers

If you access our website from outside India, your information may be processed and stored in countries where our service providers operate.

We take reasonable measures to ensure your information remains protected.

8. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders
• Provide customer service
• Meet legal obligations
• Resolve disputes
• Enforce agreements

When information is no longer required, it is securely deleted or anonymized.

9. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of information
• Restrict certain processing activities
• Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

10. Account Security

If you create an account with ARTISANS, you are responsible for maintaining the confidentiality of your login credentials.

Please notify us immediately if you suspect unauthorized use of your account.

11. Third-Party Services

Our website may contain links to third-party websites or services.

ARTISANS is not responsible for the privacy practices or content of external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

12. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, it will be removed promptly.

13. Security Measures

We implement reasonable security measures to protect your information, including:

• Secure Servers
• SSL Encryption
• Access Controls
• Fraud Monitoring
• Regular Security Reviews

While we strive to protect your information, no internet transmission or storage system can be guaranteed to be completely secure.

14. Changes to This Privacy Policy

ARTISANS reserves the right to update this Privacy Policy at any time.

Changes will be posted on this page along with the updated revision date.

Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

15. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

ARTISANS Customer Support

📧 Email: support@artisans.com

📞 Phone: +91 XXXXX XXXXX

🌐 Website: artisanswear.com

Our Commitment

At ARTISANS, privacy is more than a policy—it's part of the trust we build with every customer. We are committed to protecting your information while providing a seamless, secure, and premium shopping experience.

ARTISANS — Crafted with Care. Designed for Timeless Elegance.